Effective Date: January 8, 2025
At BLANCUNIE, we aim to provide a fast, efficient, and secure shipping experience for our customers. Please review the following Shipment Policy for information regarding shipping methods, charges, and timelines.
1. Order Processing Time
- Order Confirmation: After placing your order, you will receive a confirmation email with your order details.
- Processing Time: All orders are processed within 1-2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods
We offer several shipping methods to meet your needs:
- Standard Shipping (Domestic)
- Delivery time: 5-7 business days
- Available for U.S. orders only
- Expedited Shipping (Domestic)
- Delivery time: 2-3 business days
- Available for U.S. orders only
- International Shipping
- Delivery time: 7-21 business days (varies by destination)
- Available for selected countries
Shipping costs are calculated during checkout based on your shipping address and order size.
3. Shipping Charges
- Domestic Orders:
- Free standard shipping on orders over $50
- Standard shipping fees apply for orders below $50
- International Orders:
- Shipping charges are calculated at checkout, depending on the destination and weight of your order
- Additional customs duties and taxes may apply, which are the responsibility of the customer.
4. Shipping Confirmation and Tracking
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to track your order through the carrier’s website.
5. Shipping Delays
While we strive to fulfill orders promptly, delays may occur due to unforeseen circumstances, including adverse weather, high demand, or other external factors. BLANCUNIE is not responsible for such delays but will work with the carrier to resolve any shipping issues.
6. Lost or Damaged Shipments
If your package is lost or damaged during transit, please contact us within 7 days of delivery. We will assist you in filing a claim with the carrier and work to resolve the issue.
7. Shipping Address Accuracy
Please double-check your shipping information at checkout. BLANCUNIE is not responsible for delays or non-delivery due to incorrect or incomplete addresses.
8. Shipping Restrictions
- PO Boxes: We do not ship to PO Boxes.
- International Restrictions: Certain products may not be eligible for international shipping due to import restrictions or regulatory requirements.
9. Contact Us
If you have any questions or concerns regarding shipping, please feel free to contact our customer service team:
- Email: info@blancunie.com
- Phone: 312-940-6346
- Website: https://blancunie.com