Shipment Policy
Effective Date: January 1, 2025
1. Shipping Areas
Blancunie currently ships to all 50 states within the United States. Unfortunately, we do not offer international shipping at this time. We are actively exploring options to expand our shipping destinations in the future.
2. Order Processing Time
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons or promotional events, processing times may be extended. We will notify you promptly in such cases.
3. Shipping Methods and Delivery Timeframes
- Standard Shipping: Delivery typically takes 3–7 business days.
- Express Shipping: Faster delivery option with estimated arrival within 1–2 business days.
- Free Shipping: Available for orders over $75. Restrictions may apply.
4. Order Tracking
Once your order has shipped, a tracking number will be emailed to you. You can track your package through your Blancunie account or directly via the shipping carrier’s website for real-time updates.
5. Shipping Delays
While we strive to deliver your order on time, Blancunie is not responsible for delays caused by factors outside our control, such as severe weather conditions, carrier delays, customs clearance, or incorrect shipping addresses provided by customers. We recommend verifying your shipping information carefully before completing your order.
6. Lost, Damaged, or Incorrect Orders
If your order is lost in transit, arrives damaged, or you receive incorrect items, please contact our customer service team immediately at info@blancunie.com or phone (312) 940-6346. Provide your order number and photos if applicable, so we can resolve the issue quickly.
7. Contact Us
For any questions or concerns related to shipping, please reach out to us:
- Email: info@blancunie.com
- Phone: (312) 940-6346